When you receive your Bolga Basket it may have been squashed in the post. Don’t panic. Reshaping is simple. First this to do is to push out the basket and then get the basket wet. This will protect the grasses from damage. Soak in a tub or run under a tap or garden hose. Shake out excess water and then place on a flat surface. Then tap the basket from the outside inwards to restore the basket to being round. If tapping alone doesn’t do it the feel free to manipulate it with your hands to get rid of any creases. here is a video to show you how to do it.
Then place the basket in the house or somewhere warm to dry. This can be done once a year to rehydrate the grasses.