FAQ

Frequently Asked Questions

Q. Where does the name “Barty” come from?

A. Sue’s maiden name was Bartlett and from that her nickname became “Barty”!

 

Q. How do you look after your wooden boards?

A. You can wash them with warm soapy water, rinse, lightly dry and leave on its edge.

     Do not leave them soaking in water and don’t put them in a dishwasher.

     Do not put them in an oven or microwave.

     Over time the board may start to dry out a little.

     When this happens rub in some mineral oil this will enhance the boards appearance and extend it’s life.

    

Q. Can I put the wooden bowls in the dishwasher?

A. Definitely not !!! Wash with warm soapy water, do not soak.


Q. Are Barty’s products fairtrade?

A. Where possible, yes.

    All the basketware is ethically sourced and our suppliers ensure that all basketware is made where:

    Working conditions are safe and hygenic.

    Wages and benefits paid for a standard working week exceed the national average for this craft.

    Working hours are not excessive.

    Employment is freely chosen.

    Regular employment is provided

    Our supplier’s partner has attained SEDEX and ISO9001 status and is regularly audited by the appropiate organisations.

   

    All of the woodware is sourced from sustainable forests and some has FSC Accreditation.

    Much of it is harvested from plantations which have an afforestation policy.


Q. Are the baskets waterproof?

A. Yes, to a point. Willow and Rattan are natural products (reeds and creepers).

    A little water will not harm them but prolonged  soaking is not recommended as this will make the willow, or rattan, more pliable and the    

    basket may loose it’s shape.

 

Q. What sizes/ranges do your baskets come in?

A. Too many to mention here. We stock Shoppers, Trugs, Hampers, Logs and many more. Have a look at our Products pages 

    for more info, and photos. Or better still, come and see for yourself at one of the Events we attend.

 

Q. Do you sell online?

A. No we don’t, i’m afraid. However if you have seen us at a show and know what it is that you want then please contact us and

    we will try to help out. We attend many events thoughout the year so hopefully there will be one near you.

 

Q. Do you deliver?

A. Delivery can be arranged, by courier. Please contact us for a quote.

 

Q. Can I put liquids into the wooden bowls?

A. The bowls have a foodsafe lacquer on them so they are fine with a dressing on a salad or some pasta.

     Do not leave liquid in them overnight.

     The bowls are not suitable for fruit punches or jelly.

 

Q. Can I use a marble board for cutting and chopping?

A. Preferably not. Marble is not as tough as it looks and is, suprisingly, quite porous. Sharp knives used for cutting may make small cuts in

    the surface, so it is better not to cut on marble but instead use it for serving and presentation.

    Avoid placing acidic foods such as lemons and other citric fruit on the marble as these will etch the surface.